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给客户的英文道歉信怎么写

来源:第一范文网 | 2015-12-04 18:33 编辑:赖丽敏

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给客户道歉信到底怎么写才是比较好的呢?接下来,我们就一起来看下吧!

you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:

1.apologize for not attending the appointment as planned,

2.explain why you could not meet him/her that day,

3.make suggestion for another appointment next time.

dear linda,

称呼:写给关系亲密的个人

i am excessively sorry to say that i had failed to keep the appointment that we made last friday.

now, i am writing you this letter of apology to show my deep regret.

please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.

第一句是本段的中心句,直接道出道歉的原因。

(积累:i am excessively sorry to do …; fail to do …; make an appointment)

第二句展开道歉,真诚的表达自己的歉意。

(积累: letter of apology)

第三、四句表达自己希望对方接受歉意。

(积累:excuse … for …; turn up)

the reason for my absence was that my mother fell ill at that time.

i had no way out because i had to send her to hospital and look after her.

therefore, it’s not in my power to meet you.

第一句是本段的中心句,综述写信人出现过失的原因。(积累:the reason for … was that…; fall ill)

第二句是本段中心句的展开,讲述当时的处境和情况。

第三句承接上一句,表述事实面前的不可抗力。进一步澄清出现过失的原因。

(积累:in one’s power)

naturally, i want to suggest that we should make another appointment next time.

i shall be obliged if you will kindly write and tell me when and where you will be at convenience.

we may meet again and i hope to see you soon.

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